Description
Austex Logistics efficiently resolved our client’s container detention issues, which had been escalating due to poor management by their previous global forwarder. This mismanagement resulted in storage fees of $80k to $100k per month. Our client turned to Austex for expertise in container management, unpacking, and storage. The previous forwarder had lost track of container locations, durations of storage, and quantities across multiple facilities in Australia, leading to unnecessary detention charges. Austex quickly took control, de-cluttering the situation by unpacking the containers and storing goods for loose delivery. We meticulously returned every container to the shipping lines, halting further detention fees. Within two months, all containers were accounted for, and goods were either delivered or stored in our secure warehouse. Over the next 12 months, Austex continued to manage the client’s shipping, unpacking, and warehousing needs, with zero detention fees. Our client is thrilled with the results, and the partnership remains strong.
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